Privacy Policy

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1. Who We Are

Cloud Tech Consulting ("we," "us," or "our") is a technology consulting company that builds AI agents, chatbots, custom websites, automation workflows, Power BI reports, and Microsoft 365 solutions. Our website is located at cloudtechcs.com. For any privacy-related questions, you can reach us at contact@cloudtechcs.com.

2. Information We Collect

We only collect information that is necessary to communicate with you and improve our services.

2.1 Information You Provide Directly

When you fill out our contact form, you may provide:

• Full name
• Email address
• The service you are interested in
• Your message or project description

2.2 Information Collected Automatically

When you visit our website, our web server and any analytics tools we use may automatically collect certain technical information, including:

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page that linked you to our site)
• Date and time of your visit

2.3 Cookies

Our website may use cookies — small text files stored on your device — to ensure the site functions correctly and to understand how visitors use our site. These may include:

• Essential cookies: Required for the website to operate (e.g., session management).
• Analytics cookies: Help us understand visitor behavior so we can improve the experience. These are used in aggregate and do not identify you personally.

You can disable cookies in your browser settings at any time. Note that disabling cookies may affect some features of the site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and messages sent through the contact form
• To provide the services or information you have requested
• To send follow-up communications related to your inquiry (no unsolicited marketing)
• To analyze and improve our website's performance and user experience
• To comply with applicable legal obligations

We will never use your information to send unsolicited marketing emails or share it with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers: Third-party tools we use to operate our website or process form submissions (e.g., a form service like Formspree), bound by confidentiality agreements.
• Legal requirements: If we are required by law, court order, or government authority to disclose your information.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your browser and our website
• Restricted access to personal data on a need-to-know basis
• Regular review of our data collection and security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to 12 months, after which they are securely deleted. You may request deletion of your data at any time (see Section 7).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Restriction: Request that we limit how we use your data.
• Portability: Request your data in a machine-readable format.
• Objection: Object to our processing of your data for certain purposes.

To exercise any of these rights, please contact us at contact@cloudtechcs.com. We will respond within 30 days.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any site you visit via a link on our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: contact@cloudtechcs.com
• Response time: Within 24 business hours
• Office hours: Monday – Friday, 8am – 6pm